Vivek infotechs

Microsoft Dynamics 365 Consulting & mplementation in India, Dubai, UAE & GCC

At Vivek Infotechs, we empower businesses in India, Dubai, UAE, India and GCC the with tailored Microsoft Dynamics 365 solutions. Whether you need ERP deployment, CRM transformation, or business process automation, our certified experts ensure end-to-end Dynamics consulting, implementation, integration, and support — all with an approachable, client-first mindset.

Why Choose Vivek Infotechs for Microsoft Dynamics?

Software-Service-second

Our Microsoft Dynamics 365 Services

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Dynamics 365 ERP Implementation (Finance, SCM, HR)
CRM & Customer Engagement Solutions
Dynamics 365 Business Central for SMEs
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Custom Integrations with Oracle, SAP, Salesforce & third-party apps
On-Premise to Cloud Migration & Dynamics 365 Upgrades
Dedicated Support & Managed Services

Microsoft Dynamics 365 Modules We Specialize In

Dynamics 365
Finance & Operations

Automate financial operations & compliance

Dynamics 365
Supply Chain Management

Optimize logistics & inventory

Dynamics 365
Human Resources

Streamlined HR & payroll management

Dynamics 365
Sales

Smarter lead management & conversions

Dynamics 365
Customer Service

Enhanced CX & omnichannel support

Dynamics 365
Marketing

Data-driven marketing automation

Dynamics 365
Field Service

Mobile workforce & service management

Dynamics 365
Project Operations

Project planning & resource allocation

Dynamics 365
Business Central

All-in-one ERP for growing companies

Industries We Serve

We tailor Dynamics 365 implementations to the unique needs of each sector — here are the industries we work with most often
1. Manufacturing
Shop-floor to supply-chain integration, production planning, and inventory optimization.
2 . Retail & E-commerce
Omnichannel sales, POS integration, inventory replenishment and promotions management.
3 . Distribution & Logistics
Warehouse management, order fulfilment, route planning and freight costing.
4. Financial Services
Regulatory compliance, financial consolidation, reporting and controls.
5 . Healthcare & Pharmaceuticals
Patient/asset tracking, compliance, procurement and inventory for medical supplies.
6 . Oil & Gas / Energy
Asset management, project operations, and complex procurement workflows.
7. Construction & Real Estate
Project costing, resource planning, contract & subcontractor management.
8. Hospitality & Travel
Reservations, CRM-driven guest experiences, finance and payroll integration.
9. Government & Public Sector
Secure, auditable systems for procurement, HR and citizen services.

Our services

FAQs — Microsoft Dynamics 365 (India, Dubai, UAE & GCC)

Q1: How long does a Dynamics 365 implementation usually take?

It depends on scope and complexity. Small Business Central rollouts can be completed in 4–10
weeks, while full enterprise Dynamics 365 Finance & SCM projects typically range 3–9 months. We
give a tailored timeline after the discovery phase.

Q2: Do you recommend cloud or on-premise Dynamics deployments for UAE/GCC businesses?

For most clients, cloud (Dynamics 365) offers faster ROI, lower infra overhead, and continuous
updates. On-premise may be chosen for strict data residency or legacy constraints. We’ll recommend
the best fit based on compliance, latency and integration needs.

Q3: Can Dynamics 365 integrate with Oracle, SAP, Salesforce or custom applications?

Absolutely. We specialize in multi-platform integrations using middleware, APIs, and custom
connectors to ensure real-time data flow and process continuity.

Q4: How do you handle data migration from legacy ERPs?

We follow a structured migration approach: data discovery → cleansing & mapping → pilot
migration → validation → cutover. This minimizes downtime and preserves data integrity.

Q5: What about licensing and costs for Dynamics 365?

Licensing varies by modules and user types (e.g., full users vs light users). We’ll help you choose
the most cost-effective licensing mix and provide transparent project and support pricing options
(fixed, T&M or dedicated resource models).

Q6: Do you provide post-go-live support and managed services?

Yes — we offer 24/7 monitoring, SLA-based support, regular optimizations, and training to ensure
adoption and long-term performance.

Q7: Is Dynamics 365 suitable for SMEs in the UAE?

Yes — Dynamics 365 Business Central is ideal for growing SMEs wanting an all-in-one ERP that
scales as they grow, with faster implementations and lower TCO.

Q8: Can Dynamics handle UAE/GCC compliance like VAT and payroll rules?

Yes. Dynamics can be configured to handle VAT, localization needs and payroll requirements. We
also support localization add-ons and configurations required by UAE and neighboring GCC
regulations.

Q9: What engagement models do you offer?

Flexible models — fixed-scope projects, time & materials, pilot POCs, and resource augmentation
(dedicated resources) where you hire our certified professionals to work as part of your team.

Disclaimer :

Microsoft, Microsoft Dynamics 365, and other Microsoft product names and logos are trademarks or registered trademarks of Microsoft Corporation. Vivek Infotechs , or any of its partners, subsidiaries are an independent IT consulting and services providers and are not affiliated with or endorsed by Microsoft Corporation. Any references to Microsoft products are solely for the purpose of describing our consulting, implementation, and support services.

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